Frequently Asked Questions
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We offer premium 100% raw human hair, ethically sourced from the Philippines and Vietnam. Each bundle is single donor, cuticle-aligned, and completely unprocessed to preserve its natural beauty, softness, and longevity. With proper care, our luxury hair is designed to provide years of effortless wear.
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Raw Hair Bundles: With proper care and maintenance, our 100% raw hair bundles can last 3–5+ years, making them a long-lasting investment in luxury.
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20"–24" Lengths: We recommend 3 bundles for a naturally full install.
26"–30" Lengths: We recommend 4 or more bundles for added fullness and volume, especially for longer styles.
Please Note: The number of bundles needed may vary based on your desired fullness, head size, and installation method.
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Yes! Our 100% raw human hair can be professionally colored, bleached, highlighted, or lifted to achieve your desired look. Because our hair is completely unprocessed, it offers exceptional versatility while maintaining its quality when cared for properly.
Please Note: We recommend having all coloring and chemical services performed by a licensed professional. Improper processing or excessive chemical treatments may affect the integrity and longevity of the hair.
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Wash with a sulfate-free shampoo followed by a moisturizing conditioner.
Gently detangle using a wide-tooth comb or detangling brush, starting from the ends and working your way up.
Rinse with cool or lukewarm water to help maintain softness and shine.
Air dry whenever possible. If using heat tools, always apply a heat protectant beforehand.
Avoid excessive heat and heavy product buildup to preserve the hair's natural beauty and longevity.
Store your bundles in a satin bag or wrap them in a satin bonnet when not in use.
With proper care and maintenance, your House of Destiny raw hair can last 3–5+ years.
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Wash with a sulfate-free shampoo and follow with a moisturizing conditioner.
Gently detangle in sections using a wide-tooth comb or detangling brush, starting from the ends and working your way up.
Refresh curls between washes with a light mist of water and a curl-friendly leave-in conditioner.
Apply a lightweight curl cream or mousse to help define curls and reduce frizz.
Allow the hair to air dry whenever possible, or use a diffuser on low heat for added volume.
Protect your hair at night by wearing a satin bonnet or scarf to help preserve the curl pattern and reduce friction.
With proper care and maintenance, your House of Destiny Sun Curly hair can last 3–5+ years.
Please Note: Curly hair requires more maintenance than straight or natural wave textures. If you prefer a lower-maintenance routine, our Raw Filipino Straight or Raw Filipino Natural Wave collections may be a better fit.
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Yes! You can enjoy swimming and working out while wearing your House of Destiny raw hair with proper care.
Before swimming, saturate the hair with fresh water and apply a leave-in conditioner to help minimize chlorine or saltwater absorption.
Wear a swim cap whenever possible for added protection.
After swimming or exercising, wash the hair with a sulfate-free shampoo followed by a moisturizing conditioner to remove chlorine, salt, sweat, and product buildup.
Never go to bed with wet hair. Allow your hair to air dry completely or blow dry on a low heat setting before sleeping.
Protect your hair at night with a satin bonnet or scarf to help maintain its quality and extend its lifespan.
With proper care, your House of Destiny raw hair will remain soft, beautiful, and long-lasting for years.
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At House of Destiny, we take pride in providing premium-quality raw hair. Due to the nature of our products and for hygiene reasons, we do not offer refunds.
Approved returns are eligible for House of Destiny Store Credit only. Store credit is issued as a unique one-time discount code equal to the full amount paid for the approved returned item(s). The discount code may be applied toward any future purchase, including shipping charges, and cannot be redeemed for cash or transferred to another customer.
To qualify for a return:
The hair must be unused, unopened, and in its original packaging.
The hair must not have been worn, installed, washed, colored, cut, brushed, or otherwise altered.
Once a product has been opened, worn, installed, or altered, it is no longer eligible for return or exchange.
Returns must be requested within 7 days of the delivery date.
Please Note
Customers are responsible for return shipping costs, unless the incorrect item was received or the product arrived damaged.
Bundle Collections must be returned in their entirety. Individual bundles from a Bundle Collection are not eligible for partial returns or store credit.
Once your return has been received, inspected, and approved, your House of Destiny Store Credit will be issued via email as a unique one-time discount code for the full amount paid, including any original shipping charges.
For health and hygiene reasons, all returned products are thoroughly inspected before store credit is issued. House of Destiny reserves the right to deny any return that does not meet the requirements outlined above.